Premier Technology Company
IT specializations with breadth and depth.
Understand your IT.
There’s a knowledge gap in IT between service providers and their clients. We know how hard it is for our clients to feel confident in making high-level technical decisions on matters outside their expertise. That’s why we take the extra step of explaining our services and processes to our clients in straightforward language.
We don’t try to overawe our clients with technical jargon, expect them to accept our ideas without explanation, or discourage them from asking questions. In fact, we want them to understand exactly what we’re doing. Because once our clients know why we do what we do, they fully appreciate the benefit we bring to their business.
We thrive on expertise.
We’re problem solvers. We look at complex technical systems and find ways to make them more efficient and more powerful. That takes both creativity and deep technical knowledge. Those are the qualities we look for in our staff, and they are what we will bring with us when we come to work with you.
We equip every business with the technology they need for the future. For some companies, that means implementing a system which will scale as their company grows. For others, that means updating their infrastructure to handle with powerful new technology. No matter your vision for the future, our mission is to find the solution that best meets it. Read about our strategic approach to IT below.
The 3 P’s
Our Take on IT.
Prepare
IT emergencies happen every day. From the small inconveniences of old and failing hardware to large problems caused by natural disasters, fire damage, and electricity outages. Our proactive approach to IT management mitigates the risk of an unexpected failure. But, should the worst happen, we provide 24/7 support to ensure you are never without service.
Position
With the rate of technological change transforming every corner of the economy, businesses must be adaptable to keep pace. Managed IT services provide a crucial role in helping businesses make the best use of their resources. We strategize with businesses to find the solutions that will leave them well-placed to take advantage of opportunities as they arise.
Protect
No IT system is free from risk. Businesses of every size need to guard against data leaks, security breaches, and exploitable weaknesses due to human error. But keeping data safe also requires protection from accident and system failure. We follow industry compliance standards that not only safeguard data privacy, but also aid in backup and recovery.
Tony has deep knowledge of the information technology industry with an emphasis on security and compliance. Tony served 8 years in the United States Marine Corps where he held a top-secret security clearance and specialized in data communications. Tony has demonstrated a history of working with the DoD, and private sectors of the information technology industry. He is skilled in Team Building, Data Center, and Management.
Today, Tony couples his IT and military backgrounds to provide security conscious solutions for customers. Utilizing the values, skill set, and attention to detail that brought him success throughout his military career, Tony’s leadership is essential to the overall success of Brightline and its clients.
With more than 30 years of computer technical experience and more than 20 years of network engineering and management, he has designed, built and supported more than 400 business networks in a vast number of industries. Throughout this time, he helped develop and grow networking services companies and IT sales divisions.
Currently, Joel is fully engaged in business strategy and management within Brightline including cybersecurity program initiatives which have been under rigorous development over the past number of years. His highly certified expertise has fueled positive growth and success within the Brightline portfolio.
James joined Brightline in 2008 working as a web developer and data manager. After graduating from Lawrence Technological University with a degree in Computer Engineering, James began work as a project manager and eventually settled into his current role as Engineering Director. His responsibilities now include project and product development, network design and engineering, cybersecurity management, and customer relations. For James, the best part of the job is the chance to work with so many different industries and get an inside look at a diverse range of organizations. With each one bringing a new set of challenges and goals, developing the right solution is a fresh puzzle every week.
John came to Brightline IT from the Healthcare Industry where he was the Vice President of Information Technology and Cybersecurity, as well as the Chief Privacy Officer. He began his career in Cybersecurity in 2003, working in retail then moving into the healthcare space.
Prior to 2003 John was the Director of Loss Prevention and IT Security. John was responsible for all Loss Prevention, Risk Management, Safety/Fire and Network Security programs within the retail space. John was responsible for all company OSHA, NFPA, ADA and Workers Compensation concerns.
His current focus is in the cybersecurity and consulting space, assisting companies across all business lines. Over the years John has worked to maintain or create business processes to meet Payment Card Industry Data Security Standards (PCI), Health Insurance Portability and Accounting Act (HIPAA), Health Information Technology for Economic and Clinical Health (HITECH), Sarbanes-Oxley Act (SOX) and Information Technology General Controls (ITGC) standards.
In January 2020, John joined Brightline IT as the Cybersecurity Director, working with clients to help them navigate DFARS, NIST and CMMC standards. John has created policies and systems to make certain all these standards have been met over the years and enjoys passing on that information to his team and clients.
John is certified as a Registered Practitioner (RP) through Cyber-AB.
Nick comes to Brightline with a long and successful career in the Healthcare IT and Cybersecurity industry. He has implemented Electronic Medical Record systems, managed an IT helpdesk, developed information security policies, conducted internal HITECH and SOX-ITGC audits, and administered an Office365 environment for a large healthcare company in Michigan. In March 2020, Nick achieved his MCP certification in Microsoft 365, and is currently enrolled in additional Microsoft 365 certification courses. He’s an active member of the cyber and information security industry, and is looking to achieve CISSP certification in 2023.
While at Brightline, Nick earned his CMMC Registered Practitioner (CMMC-RP) certification and is leading our DoD clientele consultation and compliance efforts with DFARS, NIST and CMMC requirements. He is instrumental in driving the Cybersecurity program here at Brightline. Whether it be assisting our clients with cybersecurity framework best practices, compliance policy reviews, mitigating threats, or participating in seminars, Nick embraces new and exciting challenges every day.
Nick joined Brightline in 2014 after graduating from Eastern Michigan University with a degree in technology management. During Nick’s time at Brightline, he has re-vamped our datacenter operations creating a more secure and stable environment and overhauled our project processes, creating a better experience for both new and existing customers. Nick had worked in multiple roles at Brightline before becoming Brightline’s Engineering Manager in 2023. Nick’s passion for problem solving combined with his methodical planning helps our customers’ IT needs become a reality.
Antoinette Wissner joined Brightline in 2017, she has over 10 years of experience in operations and has worked with various departments within the organization to help build procedures and improve efficiency. Antoinette helps manage the day-to-day operations and is also responsible for the oversight of procurement, product management and vendor/supplier relations, all while staying up to date on current offerings within the industry. Antoinette is committed to the success of Brightline and our clients, and always looks forward to providing the necessary support to achieve that success.
Wendy has been part of Brightline’s Operations Department since joining the company in December of 2020. During her time at Brightline, she has taken the lead in running the human resource department, being the main point of contact for employees regarding personnel issues. She has also become an integral part of the accounting processes, managing both accounts receivable and collections. In addition to providing support throughout day-to-day operations, Wendy has assisted the company in their time of growth, working with Brightline leaders to create and implement operational procedures that enhance both the customer experience and our own employees’ satisfaction. She takes pride in providing the support that will continue to be essential in Brightline’s progression.
Careers
Join the Brightline Team
We believe IT is a creative field. Our clients come to us with complex problems, and they look to us for solutions. They also rely on us to provide high-level security to match their industry’s regulatory standards. We hire compliance-oriented problem solvers. If you think outside the box but play by the rules, we may have a place for you.
If you are interested in joining the Brightline Technologies team, send us your resume!
Not sure what your business needs to take its IT to the next level?
We can help! Contact us for a free consultation.